Privacy policy

Privacy policy


The terms "we", "our", and "us" used in this policy refer to Jatra Bangladesh Ltd. and Jatra Biroti.

We are committed to protecting the privacy of our customers. This privacy policy makes you able to understand what information we may collect from you when you visit and and subpages. It also clarifies, how we use such information and the choices you have with respect to our use of this information.

What information do we collect.
When you visit and and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, viz.: name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience.

How we use the information we collect.
We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third parties that provide us support services or help us market JATRA products and services. Third-parties are contractually prohibited from using your identifiable information in any manner other than helping Jatra Bangladesh Ltd. and Jatra Biroti. We may share your personal information if necessary to comply with laws, government requests or to protect the rights of Jatra Bangladesh Ltd. and Jatra Biroti.

We may use your identifiable information to send periodic emails to provide you with information and updates regarding Jatra Bangladesh Ltd. and Jatra Biroti’s new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive Jatra Bangladesh Ltd. and Jatra Biroti emails, you can unsubscribe following the instructions at the bottom of each of our emails.

Usage of "cookies"
We use "cookie" technology that allows our and to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services, and campaigns. In this case also, third-parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping Jatra Bangladesh Ltd. and Jatra Biroti.

If you prefer, you can change the settings on your browser to prevent cookies being stored. This may, however, may prevent you from taking full advantage of our websites.

Third-party links. and may contain links to/from the websites of our parent brand, sister brands, partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Please check their policies before you submit any personal data on their websites.

For any concerns regarding this policy, you can contact us via email at 
[email protected] and [email protected]